How to Pre-Pay Online
PRE-PAY FOR SCHOOL MEALS at PAMS (Parent Account Management System)
Pre-pay online or on the phone with a credit card or electronic check from the comfort of your home or office.
•Prepay for your student’s meals online or by phone safely and conveniently
•Choose VISA, MasterCard, Discover, electronic check or debit card.
•Set up your account for automatic balances online, or by phone.
•Access meal account history online, or by phone.
•Receive e-mail notification of balance status automatically.
•Receive e-mail confirmation on automatic payments.
•Register multiple students under one account.
Setting up an account is as easy as one, two, three.
Step 1: Register with PAMS. Go to www.paypams.com or call 1-877-726-7586 to provide your student’s meal account ID# and billing information. For phone payments, you need your School District ID#, which is provided by your school food and nutrition office. (The # is 84090)
Step 2: Choose your Payment Options: Make manual payments at your convenience or set up automatic payments based on your student’s balance falling below an amount that you determine.
Step 3: Make a payment: Pay by credit/debit card or by electronic check withdrawal from your bank account. You will receive an immediate confirmation that your payment has been received. (Payments take one to two business days to post to your student’s account at his/her school).
Manage Your Account: Simply enter your username and password to access your account at www.paypams.com or call 1-877-726-7586. You can make payments, view your student’s account balance, view payment history, and change your payment preferences twenty four hours a day, seven days a week!
How long does it take for my payment to be added to my student’s meal account at his or her school? Your payment is verified immediately, while you are online at www.paypams.com or on the phone. The balance is added to your student’s meal account with 24 hours.
Can I set up automatic payments so that when the meal account balance falls below a certain level my account? Yes. You can arrange for the system to charge your account automatically when your student’s account reaches a pre-defined balance threshold. You will receive an e-mail notification each time the automatic charge is made.
How can I know what my student’s account balance is?You can review your account information at any time at www.paypams.com or by phone. You can also receive a low balance notification by e-mail. To modify your e-mail notification settings, log on towww.paypams.com click “Manage My Account”, and click on “Payment Preferences” from the menu on the left side of the screen.
Can I view a summary of all the payments made on pamslunchroom.com? Yes. When you log on to www.paypams.com click “Manage My Account”, and click on “Transaction History” from the menu on the left side of the screen
Is my credit/debit card and bank information secure on the Internet? Yes. www.paypams.com is a secure site and provides full protection of your personal information. We maintain physical, electronic, and procedural safeguards that comply with Federal regulations to guard your personal information.
Are there any costs for the service?There are no costs to check account balances or payment history. Fees for payments, if any, will be displayed before you pay.
Can I get a refund after a payment has been charged to my account? Yes. To receive a refund when your student withdraws or graduates, please contact the school district food and nutrition services office.
What should I do if I forget my password?If you forgot your password, go to the log in screen at www.paypams.com. Click on “forgot password”, and enter your username and reminder word. You will receive e-mail notification with your username and password.
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